If you fit into any of the categories below, you are an ideal candidate for this course:
Students will benefit from the latest materials, ensuring you are prepared to progress or begin your career in IT, focusing on service management.
Learn with other like-minded individuals that will help enhance your learning experience by supporting each other.
We have found our virtual classroom training has provided high pass rates, which has made us confident to offer an ‘Exam Pass Guarantee’, so you know we’ll support you until you are certified.
With our Exam Pass Guarantee, if you do not pass the exam after attending this training course with us, you will be eligible to attend the same training again for free.
All we ask is that you:
Please note: Students retaking the course are required to use any materials or books distributed to them in their original course session. Failure to provide these materials will result in the student being charged for replacement materials.
Exam Pass Guarantee does not include the re-sit exam, this would need to be purchased at an additional cost.
Roles that can be achieved through this qualification include:
We have developed an expert team over the last 10 years since our inception. In that time, we have trained over 600,000 delegates globally, which has helped offer the highest quality training, and we have earned a 5-star rating on Trustpilot, from over 10,000 students.
There are no prerequisites for the ITIL®4 Foundation, however, it’s recommended that you complete the pre-course reading before attending the course.
What does the course include?
Exam format - Multiple-choice.
Number of questions - 40.
Duration - 60-mins.
Pass mark - 26/40 (65%).
Open book - No.
Our Student Support lines are available Mon-Fri 9am to 6pm (GMT).
Our offices are closed at weekends and an UK public holidays.